Description
The Referability Index is the first tool to address the biggest problem with most other referral advice.
Advice on boosting referrals is almost all tactical – do this and you’ll get more.
Our research shows that being referable is not something you do, but who you are. It is a structure of characteristics and habits that helps clients remember who to recommend you to, when to do it, and what to say about you.
The 120-question assessment covers 7 aspects of your business
• Client Focus
• Client Experience
• Marketing
• Selling
• Team Development
• Internal Processes
• Marketing Processes